Patient Resource Counselors

Patient Resource Counselors guide you through the Marketplace, Medicaid, Medicare, and the Supplemental Nutrition Assistance Program (SNAP) enrollment processes. If you don’t qualify for these financial programs, they can also enroll you in our Sliding Scale program, which provides discounted rates for services based on your income. To see what you qualify for and what you need to enroll call us at 773-768-5000 and ask to speak to a PATIENT RESOURCE COUNSELOR at any of our health center sites.

Financial Programs Available:

Health Insurance Marketplace

The Health Insurance Marketplace provides affordable health insurance coverage. Enrollment takes place November 1-January 15 of each year but you can enroll at any time if you recently lost coverage, got married or are having a baby. You must be a citizen or legal resident to apply for the marketplace.

Medicaid

*Automatic Medicaid coverage ended in Spring 2023, and it may be time for you to renew your Medicaid benefits. You will receive a renewal notice in the mail and our Patient Resource Counselors can help you navigate the renewal process.

Medicaid is a federal and state program that helps people with limited income with their health costs. It provides many benefits, including nursing home care and personal care services. Pregnant women and children under the age 19 are covered regardless of citizenship or immigration status. You can apply anytime during the year.

Medicaid Presumptive Eligibility

Medicaid Presumptive Eligibility (MPE) offers immediate, temporary coverage for outpatient healthcare for pregnant women. You should apply immediately for coverage regardless of citizenship or immigration status. You do NOT need a social security number to qualify. After MPE, you can apply for permanent Medicaid coverage if you qualify.

CFHC Sliding Scale Program

If you do NOT qualify for health insurance or Medicaid, CFHC offers discounted fees on a sliding scale based on your household income and family size. Depending on your situation, you may save anywhere from 25 – 100% off our regular fees. You can apply regardless of citizenship or immigration status.

Medicare

A federal program that provides health coverage to those 65 and older. People under 65 with disabilities can also receive Medicare benefits. All benefits are awarded regardless of your income. Open enrollment to change Medicare Advantage and/or Medicare Part D plans is October 15 through December 7.

Supplemental Nutrition Assistance Program (SNAP)

The SNAP program helps low-income individuals and families buy the food they need to maintain good health. You can apply for SNAP at any time.