Important Information from Chicago Family Health Center

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CFHC is providing services at:  South Chicago, Pullman, East Side , Chicago Lawn and Roseland.  In order to meet your health care needs our providers are available to provide Telehealth visits.  Our Call Center will help with scheduling your appointment with your provider. COVID-19 drive-through and walk-up testing is also available at South Chicago by appointment only. Click here for details.

  • Our open sites will continue to offer routine primary and behavioral health appointments via Telehealth. Providers will call patients at the time of their scheduled appointments.
  • In-person visits will be done on a limited basis after you have been assessed over the phone by calling 773-768-5000.
  • Emergency dental care is being offered at South Chicago.  Please call 773-768-5000 before coming to the clinic.
  • All patients and employees entering any of our facilities will have their temperature taken and answer a questionnaire before entering.
  • If you have an emergency after hours, you can still reach us at 773-768-5000 to reach a Provider.

If you are feeling ill, call us at 773-768-5000 or via the PATIENT PORTAL. Let us know if you suspect symptoms and we will connect you with a Provider or advise you on next steps. If you have a scheduled appointment, please come ALONE. If you need assistance or are under the age of 18, limit the number of people who accompany you to just ONE.

The health of our patients is our top priority. Chicago Family Health Center (CFHC) is aware of the uncertainty and the high volume of news surrounding COVID-19 (or novel coronavirus), which may be confusing and hard to keep up with. At CFHC we will continue to provide quality primary and behavioral health as well as some support services during our regular hours.  However, we want to assure you that we have safety measures in place to deal with any potential incidents of COVID-19.

In addition we:

  • Are screening patients and visitors to our health centers
  • Have isolation rooms at all of our sites
  • Will provide masks at the door, IF NEEDED, to avoid exposure
  • Are suspending all public large group events
  • Thoroughly clean all sites every day
  • Will continue to share information about the COVID-19 Pandemic

In order to manage this global event on a local level, we need to understand what COVID-19 is, how it affects you and your family and how CFHC can support your needs.

What is COVID-19 -Novel Coronavirus?

A novel coronavirus is a new coronavirus that has not been previously identified. This virus causes COVID-19 and is NOT the same as a cold or the flu. COVID-19 is a new disease so information about it is changing rapidly.  It has spread across various countries and infected people world-wide, including here in the U.S. and in the Chicagoland area.

Mild, early signs of Covid-19 can include:

  • Fever
  • Coughing
  • Shortness of breath

Older patients with underlying health conditions (particularly those that impact the lungs) are at a higher risk for severe illness and death.  As of now, there is no cure and no vaccine, however the precautions below will help to minimize your risk:

  • Stay home if you are sick – unless you need medical care
  • Wash your hands with soap and water or use hand sanitizer (View the CDC Handwashing Guide)
  • Cover your coughs and sneezes
  • Avoid touching your eyes, mouth and nose with unwashed hands
  • Do not attend large events or social gatherings if you are sick
  • Limit travel if possible and especially if you are elderly or have an existing health condition

Please be patient with us as we navigate through these new, but necessary steps during this time of transition. You may experience longer wait times on the phone or at our clinics as we ensure all our patients are receiving the proper screenings. Our goal is to protect all CFHC patients and our surrounding communities as we take all the necessary precautions with patients who may have been exposed to COVID-19.

How is Chicago Family Preparing for COVID-19 (Coronavirus)?

CFHC is working with city and state health department to stay informed of changes to any of the guidance or recommendations

Our employees have been trained on how to use the correct personal protective equipment should we suspect a patient may be infected


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Chicago Family Health Center provides comprehensive primary healthcare for all who seek care and the improvement of the health of the communities we serve by utilizing innovative health solutions.