June 21, 2016
The Clinical Educator is responsible for meeting performance expectations in the areas of quality care, patient safety, service excellence, resource utilization, EHR integration and Joint Commission accreditation. This position coordinates consistent education for clinical staff, including orientation and onboarding, competency validation, professional development to meet strategic initiatives. The Clinic Educator collaborates with clinical and management staff, assesses educational and professional needs within each site on an ongoing basis utilizing unit metrics and interdisciplinary rounds scorecards, accreditation recommendations, patient satisfaction scores and staff surveys. He/she participates in the assessment of institutional educational needs across sites.
Requirements: Must hold current RN license in State of Illinois and have at least 3 years of experience working in a clinical setting or equivalent with demonstrated knowledge of ambulatory clinic operations and community health. The ideal candidate must possess strong interpersonal skills; familiarity with evidence-based practice guidelines and health information technology; and demonstrated performance in program development and implementation. Must have excellent oral and written communication skills, innovation, flexibility and creativity. A current driver’s license and auto insurance is required and he/she must be able to drive to all center locations.
Site(s) South Chicago
Quality Improvement Coordinator
The Quality Improvement Coordinator is under the direction of the Director of Quality and Patient Safety and is responsible for the timely and accurate delivery of data and information for revenue cycle, grants, operations, and clinical metrics, driving and supporting the data needs of management with respect to operational efficiencies, regulatory guidelines and improved patient care. The Coordinator will support organization-wide efforts to ensure that performance management (PM) and quality improvement (QI) programs are developed using a data-driven focus that sets priorities for improvements.
Requirements: Bachelor’s Degree in Computer Science or related field required; Master’s Degree preferred. Two year’s experience in an Ambulatory Care or Community Service setting preferred. Experience (1-3 years) working in a data-driven clinical setting with demonstrated experience with Relational Databases and data mining. Familiarity with health information technology required; knowledge of Crystal Reports preferred.
Site(s) South Chicago
The Referral Coordinator will work with members of the medical staff to ensure that referrals are processed accurately and efficiently using the Electronic Health Records (EHR) system. The Referral Coordinator will provide quality service to patients in a confidential manner. The Referral Coordinator is responsible for maintaining and tracking of all referrals processed through EHR. Ideal candidate must have a High School Diploma or its equivalent with two years related experience in a medical setting with knowledge of medical terminology. Degree in health-related field is preferred. Ability to maintain policies and patient confidentiality. Medical terminology, and automated office experience preferred. Computer proficiency is required as well as excellent communication and organizational skills. Must have personal integrity and be able to work with diverse personalities and under stressful situations. Ability to work evenings and Saturdays. Bilingual skills may be required based on individual department needs.
Site(s): South Chicago
Patient Service Representative
The Patient Service Representative (PSR) will perform various front desk functions including patient registration and scheduling. Additionally, The PSR will verify insurance, troubleshoot complaints or other customer issues, and provide basic customer service functions and achieve high performance standards. Requirements: a minimum of 1 to 2 years experience as a medical office assistant. Associate of Arts degree is preferred; certification and/or experience in billing and coding preferred. Knowledge of medical terminology and automated office experience is valued. Computer literate required.
Sites (s) South Chicago
Community Service Aid
The Community Service Aide serves as a patients advocate and is responsible for logging in arrival of appointments in the Electronic Practice Management system, assisting all patients as they arrive, and processing other visitors to the clinic. Additionally he/she maintains an environment which promotes customer assistance, safety procedures and facility assistance in order to foster positive staff and patients satisfaction.
Family Practitioner, OB/GYN Physician, Internal Medicine MD, Pediatrician
Provide primary health care to Chicago Family Health Center patients and assure smooth functioning of the medical team in the clinical setting. EDUCATION, EXPERIENCE AND SKILLS are REQUIRED; M.D. or D.O. degree from accredited school of allopathic or osteopathic medicine, Board-certified or Board-eligible in Family Practice, Obstetrics/Gynecology or another approved specialty is required. Must have: current and valid Illinois license as a physician and surgeon; current and valid DEA Controlled Substance Registration Certificate; be eligible for, or maintenance of hospital privileges at affiliated hospitals. Bilingual ability may be required based on individual department needs
Qualification/Description: Completed training from an accredited Medical Assistant Program with several years of experience or certification preferred. CPR Certification will be required and maintained. Prior phlebotomy training and/or experience required. Ability to participate in Quality Improvement Programs and must be able to work evenings and Saturdays. Bilingual skills may be required based on individual department needs. Excellent communication and interpersonal skills.
Site(s): South Chicago, East Side, Pullman, Chicago Lawn
Medical Assistant/Phlebotomist Specialist
The Medical Assistant/Phlebotomist Specialist will function as a Lead Medical Assistant, working independently with all healthcare professionals to provide quality healthcare to our patients. In addition to performing all Medical Assistant functions, the Medical Assistant/Phlebotomist Specialist will be responsible for team training to achieve high performance standards. Completed training from an accredited Medical Assistant Program with several years of experience or certification preferred. CPR Certification will be required and maintained. Prior phlebotomy training and/or experience required. Ability to participate in Quality Improvement Programs and must be able to work evenings and Saturdays. Bilingual skills may be required based on individual department needs. Excellent communications and interpersonal skills.
Site(s): Roseland, Pullman